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​How do I contact Carol Custom Design?

  • You can call or text me at 561.325.9735. I respond to text quickly.

What to expect from my shipment?

  • I will have your item personally gift wrapped and sent to you as this item is ready to ship.

Do you offer free shipping?

  • I offer free shipping in the contiguous USA.

  • Additional shipping options are available - such as priority mail for an additional fee.

Secure Ordering + Payment Options

  • I offer secure ordering and payment options.

​​​Returns + Exchange + Refund

  • I am the creator/designer for Carol Custom Design, a small brand company.

  • I offer exchange or credit for your purchase if you are not 100% satisfied within 14 days of delivery.

  • The item must be in original packaging and tags still on. All guarantee will be forfeited when a product has been worn.

  • Free repairs are made within 14 days of purchase date. After 14 days, there will be a fee to do any repairs. A minimum charge of $25 not including additional gemstones may be needed.

  • Postage is not included.

  • Colors may change when mixed with body oil or perfumes. Bathing or swimming with jewelry may cause a color change in the metals used.

  • Please reach out to me if you are unsatisfied with your purchase. I will do my best to resolve the problem with you.

Privacy Policy

  • I will protect your privacy. I won't be sharing or selling any of your personal info to anyone.  You can view my Privacy Policy here.

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